Company Information

Located in Pleasanton, California, Rivers Plumbing Heating & Air has been family owned and operated since 1979, 2009 marks our 30th year in business!

With over 30 years of experience you can expect quality service from Rivers. As a family owned and operated company, we strive to provide value to our customers - just think of us as your helpful next door neighbor.

Here's what you can expect from Rivers Plumbing Heating & Air:

• Service - You expect quality service and the job to be done right - and so do we.
• Up-front pricing - We don't believe in starting the job until you approve the price! Our professional technicians rely on flat-rate manuals to show you exactly what work will be done and its cost. Our technicians are experienced and knowledgeable so you can expect answers to your questions.
• 24 Hour service - We understand that emergencies do happen, and the disruption that can result from them. When you call Rivers a live person will be able to assist you.
• Same day appointments - Many times we can complete projects within the same day. This cuts down on the amount of time you need to set aside out of your busy schedule.
• Arrival-time windows - We understand the inconvenience of having to wait at home all day for a technician to arrive. We give an approximate time window with updates so you know when to expect our professional. Need to run an errand or can't take off a half day from work? Not a problem! You'll know when you can expect a Rivers technician to arrive without having to wait around at home. We'll be happy to notify you by cell phone when the technician is on his way.
• Cleanliness - You take great pride in your home, and so do we! That's why our technicians' vehicles are equipped with red carpets and shoe covers to protect your floors and leave your home as clean or cleaner than when we arrived.
• Courtesy - From the time you call Rivers to set up an appointment to the time your technician walks out the door. We take great pride in our customer service skills because we value you as a Rivers customer. We challenge ourselves to always improve our services. If you have a suggestion on how we could improve leave us a note in our comment section - we'd love to hear from you!

Affiliations

Rivers Plumbing Heating and Air are proud members of the nationally recognized Plumbing Heating & Cooling Contractors Association (PHCC) and the Quality Service Contractors (QSC).

Licenses

CA Contractors license: 839777